Assurant® TechPro

The smart one-stop solution for your residents’ connected devices and tech

Are you looking for ways to elevate your property amenities while reducing your maintenance burden? Assurant® TechPro is the answer.

Assurant TechPro is a high-tech, high-quality, premium tech support solution that helps residents with nearly any consumer electronic device or tech challenge through a support channel at their convenience.

This includes:

  • Setup for nearly any brand of smartphones, tablets, PCs, home theater systems, smart home devices, and smart appliances
  • Data backup and transfer
  • Connectivity and Wi-Fi issues
  • And more!
Assurant_TechPro_COLOR

Your residents have access to unlimited live tech support 7 days a week, and can connect instantly with expert tech anaylsts via call or chat. Plus, self-help content is available 24/7 in the app.

Why choose Assurant TechPro?

  • chat bubble iconss
    98% resolution rate without transferring a call
  • Thumbs up icon
    Higher customer satisfaction with a 4.7 average star rating
  • Improved device performance and interoperability
  • Premium omnichannel tech support
  • chat bubble iconss
    98% resolution rate without transferring a call
  • Thumbs up icon
    Higher customer satisfaction with a 4.7 average star rating
  • Improved device performance and interoperability
  • Premium omnichannel tech support

How it works

graphical user interface, text, application

Addressing the increased need for smart amenity support for property owners and leasing staff

Joe Settimi, Assurant’s Senior Vice President of Renters Solutions, shares how Assurant TechPro is taking the stress out of move-in.

“Today, over 25% of maintenance calls into property maintenance is for tech support. We’ve worked with our PMC partners to develop a service called Assurant TechPro. This allows a resident to receive tech support on any type of connected device; it could be a camera, laptop, gaming system, etc. Not only does it provide a turnkey service, but it also gives the property manager an opportunity to generate revenue.”

– Joe Settimi, Senior Vice President of Renters Solutions at Assurant

Read the latest insights from Assurant

eBook
graphical user interface

Global Housing

A Maintenance Fix to Win over Renters?

From acquiring smart devices to increased streaming, your residents’ need for tech support will become an expected part of their property amenity needs. How are your communities preparing for this increased demand?

Download eBook
eBook
graphical user interface

Global Housing

Renter Insights to Help You Get More Leases Signed

To help you figure out what features are most highlight-worthy to each renter, we launched an in-depth research study into modern renters and created this whitepaper to share our results.

Download eBook
Article
a woman and a boy sitting on a couch looking at a laptop

Global Housing

How Digital, and the People That Power It, Is Changing the Insurance Game

A digital evolution in the renters insurance industry with Assurant's APEX API solutions. Elevate customer experience with seamless sales to claims technology.

Read This

Ready to hear more?

Contact your Assurant rep or fill out this form and we’ll be in touch.

First Name is required First Name field must be less than 255 characters Invalid format
Last Name is required Last Name field must be less than 255 characters Invalid format
Email Address is required Work Email field must be less than 255 characters Invalid format
Phone Number is required Work Phone field must be less than 255 characters Invalid format
Company is required Company field must be less than 255 characters Invalid format
Enter headquarters state Headquartered In field must be less than 255 characters Invalid format
Select a Job Title * field input is required
Are you a current Assurant client?* field input is required
Choose a Country* field input is required