CONNECTED PRODUCT SUPPORT & PROTECTION

Exceed Expectations Across the Connected Customer Experience

Connected Product Services Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition – we do the heavy lifting so you can focus on how to beat the competition and generate additional revenue. 

If you’re interested in becoming part of our service network, complete the Service Network Application.

Carriers

Get end-to-end management across the mobile device lifecycle. 

Manufacturers

Gain economies of scale and shift ahead of the market. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Retailers

Offer your customers premium protection, tech support and customer service. 

Put Assurant’s expertise to work for you.

  • 164 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

  • 164 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups


Affinity Computer Graphic

APEX: Embedded Insurance Solution for Connected Device Support

Take customer relationships and revenue to new heights

APEX is our global digital delivery platform for Assurant’s products and services. Through seamless API integration, it enables our partners to integrate the right protection, support or service options quickly and easily into their online ecosystem

Latest Mobile & Connected World Insights from Assurant

Article
a group of people looking at a tablet

Q4 and 2023 Mobile Trade-In and Upgrade Industry Trends Report

Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.

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Article
Man and woman looking at smartphones

Trade-in Trifecta: It’s a Win-Win-Win

It is possible to make the most out of the mobile device lifecycle. Trade-in programs are a win-win-win for all parties involved—consumers, mobile carriers, OEMs, large retailers, and cable operators—and they help protect the environment.

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Article
a person using a phone

Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

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Man turning on lights with connected device protected by Assurant

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