Increase Customer Loyalty and Lifetime Value

Make customers happier and business more efficient with award-winning, modular solutions customized to your program’s goals. Whether you need to attract new customers, retain existing ones, drive industry sustainability or improve operational efficiency, our products and services integrate into your operations to optimize results. Through a unique combination of digital solutions and human expertise, we support every part of the customer lifecycle, from helping your customers protect and set up new purchases to repairing and repurposing legacy technology to maximize your revenue.

Video
a man and a woman looking at a laptop

Assurant Feature Exchange (AFX)

Technology should make our day-to-day tasks easier and faster. With Assurant Feature Exchange, we’ve made managing protection programs easier to launc...

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What Type of Company Are You?

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Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more
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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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OEM

Protection and support for electronics, smart devices, appliances, and more

What Type of Solution are You Looking For?

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Protection

Comprehensive coverage across products designed to optimize program performance

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Device Lifecycle & Sustainability

Proprietary analytics and trade-in incentives for optimal asset value recovery and device second life
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Service & Repair

In-store servicing, come-to-you repair, and everything in between

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Software & Support

Digital solutions for personalized tech and customer support from DIY to full service

Why Partner with Assurant

  • 164 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

  • 164 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

Latest Insights from Assurant

Article
a group of people looking at their phones

Q3 2024 Mobile Trade-In and Upgrade Industry Trends Report

Trade-In Programs Hit a New High: Over $1 billion was returned to consumers in Q3 2024, marking the first time this has been reached in the third quarter.

Read This
Video
a man and a woman looking at a laptop

Assurant Feature Exchange (AFX)

Technology should make our day-to-day tasks easier and faster. With Assurant Feature Exchange, we’ve made managing protection programs easier to launch, enable, and change.

Watch Now
Video
Video thumbnail for Assurant’s ProtectSelect, depicting a network of digital devices and icons that highlight themes of connectivity and protection.

Assurant Protect Select

Today’s consumers want customization and flexibility – and that applies to their device protection plan, too. Our research shows that flexibility increases both purchase intent and persistency.

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Man turning on lights with connected device protected by Assurant

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