Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
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Mobile and the Connected World
The Power of Automation
Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.
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Mobile and the Connected World
Creating A Sustainable Path To Smart Home Growth
Trade-in programs provide a great incentive to upgrade smartphones. Learn how we are reducing e-waste while still giving consumer electronics a second chance.
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Mobile and the Connected World
Connected Consumers: Help Them Catch up to the Future of Smart Homes
What is the rise in smart home technology? Mobile carriers, cable companies, MSOs, retailers and e-tailers, and OEMs should stay agile to guide connected consumers through their tech dependency in building not just a smart home, but an intelligent one.
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Mobile and the Connected World
Digital Twin Technology: Delivering Certainty in an Uncertain World
Digital twin technology enables enterprises to improve efficiency and performance, to transform homes and connected lifestyles.
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Mobile and the Connected World
At the Heart of the Connected Ecosystem: Enabling Interoperability
With the advent of 5G, companies will have more connectivity, options, and speed to engage customers. But consumers continue to be frustrated with connected devices. Connected living companies need to offer better support services.