Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
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Mobile and the Connected World
The Power of Automation
Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.
Article
Mobile and the Connected World
Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report
Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.
Article
Mobile and the Connected World
Connected device usage continues to rise, with consumer demand for protection and support
Our latest Connected Decade report highlights the continued rise in connected living, growth in connected device usage, and an increased appetite for 5G devices.
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Mobile and the Connected World
The importance of 4G devices in a 5G world
Trade-in and upgrade programs not only enable consumers to adopt the latest 5G technology more affordably, but they also extend the useful life of 4G devices within the circular economy.
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Mobile and the Connected World
5 Megatrends Shaping Mobile Demand
Wireless mobile industry megatrends: Pre-owned device sales soar, device support & repair needs are increasing, leading to a more sustainable mobile ecosystem.